Privacy Policy

Effective Date: August 16, 2026

Ruggiero Family Chiropractic & Rehabilitation Center, LLC is committed to protecting the privacy and confidentiality of the personal information of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect information provided to us through our website, office communications, and SMS/text messaging services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Telephone number
• Email address
• Mailing address
• Appointment and scheduling information
• Information submitted through website contact forms
• Communication preferences
• SMS/text messaging consent and opt-in information
• Other information you provide when contacting or receiving services from our office

Information related to healthcare services may also be governed by applicable healthcare privacy laws and our Notice of Privacy Practices.

2. How We Use Your Information

We may use your information to:

• Schedule, confirm, and manage appointments
• Provide appointment reminders
• Respond to questions and requests
• Communicate regarding services or matters related to your care
• Provide customer service and administrative support
• Maintain appropriate business and patient records
• Improve our services and office communications
• Comply with applicable legal and regulatory requirements

We use personal information only for legitimate business, healthcare, administrative, and communication purposes.

3. SMS/Text Messaging

Patients may voluntarily choose to receive SMS/text messages from Ruggiero Family Chiropractic & Rehabilitation Center, LLC. Text messages may include appointment reminders, scheduling information, and other communications related to the patient’s care or interactions with our office.

Message frequency may vary. Message and data rates may apply. Consent to receive SMS/text messages is voluntary and is not a condition of receiving services from our office.

Patients may reply STOP at any time to opt out of SMS messages. After an opt-out request is processed, no further SMS messages will be sent unless the patient provides consent again.

Patients may reply HELP for assistance or contact our office at (860) 643-2888.

4. SMS Consent and No-Sharing Policy

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent information are used solely to provide the communications that the patient has authorized.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary for service providers that support the delivery of our SMS communications or as required by law.

5. How We May Share Information

We may disclose information to service providers that assist us in operating our practice, website, scheduling systems, communications systems, or other business functions.

These service providers may access information only as reasonably necessary to provide services on our behalf and are expected to maintain appropriate privacy and confidentiality protections.

We may also disclose information when required by law, regulation, court order, or other lawful process.

We do not sell personal information to third parties.

6. Protection of Personal Information

We take reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Please be aware that no electronic communication or storage system can be guaranteed to be completely secure. Standard SMS/text messaging may not provide the same level of security as certain protected healthcare communication systems.

7. Communication Preferences

Patients may update their communication preferences at any time by contacting our office.

For SMS/text messaging, patients may opt out by replying STOP to a message or by contacting our office directly.

Patients may request assistance by replying HELP or calling our office.

Choosing not to receive SMS/text messages will not affect a patient’s ability to receive healthcare services from Ruggiero Family Chiropractic & Rehabilitation Center, LLC.

8. Website and Third-Party Services

Our website may use third-party service providers to support website hosting, communications, scheduling, analytics, or other operational functions.

These services may collect certain technical information in accordance with their own privacy practices.

Our website may also contain links to third-party websites. Ruggiero Family Chiropractic & Rehabilitation Center, LLC is not responsible for the privacy practices or content of websites operated by third parties.

9. Children’s Privacy

Our website and SMS services are not intended to independently collect personal information from children without the involvement or authorization of a parent or legal guardian when such authorization is required.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

Any revised policy will be posted on our website with an updated effective date.

11. Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or our SMS/text messaging program, please contact: